Terms and Conditions The following terms and
conditions apply to all bookings. By making a booking you are agreeing to the
following terms and conditions.
1 . All
hires start when the car leaves the garage and finish when the car returns to
the garage except those hires to or from various airports or those which are
the subject of a fixed charge or those where the mileage charge starts when the
hirer first enters the car and terminates when the hirer finally leaves the
car.
2 . All
charges in the amounts specified herein and in the current tariff published by
the Company are payable in advance except where a hirer has a credit account or
a Credit Card approved by the Company.
3 . When
a car is hired for a week or longer period, whilst every endeavour will be made
for the hirer to retain the same car and driver during such a period the
Company reserve the right to substitute any other car or driver according to the
requirements of the service.
4 . The
Company expressly prohibits any persons other than their own drivers from
driving the cars.
5 .
Subject to condition 4 the Company accepts responsibility for damage to their
cars by fire or collision and the Company's legal liability for third party
claims arising from use of their cars.
6 . The
Company accepts no responsibility for any delays howsoever caused.
7 . Car
parking fees will be charged at cost in all cases.
8 . The
driver will drive at reasonable speeds according to his judgement of road
conditions and traffic at any particular time.
9 . When
a hirer desires to travel to a particular place, the driver will, unless
specifically otherwise instructed by the Company travel by the route which is,
in his opinion, the best and most convenient for motoring whether the route is
shortest or not, and no allowance will be made to the hirer on the ground that
the route adopted is not actually the shortest.
10 . A
reasonable amount of ordinary passenger luggage is allowed, but luggage which
in the opinion of the driver amounts to an excessive weight will not be
carried. The Company accepts no responsibility for any loss or damage to any
luggage or property carried in or on the car howsoever such loss or damage is
caused.
11 . The
Company reserve the right to invoice the client with a charge unless a
cancellation has been received 48 hours prior to the dispatch of the chauffeur
and car. If a payment has been made by credit card in advance and cancellation
is made prior to the 48 hour period a full refund will be issued. Please contact
customer services for more information on cancellations and charges.
12 .
Overnight expenses of chauffeur are calculated at £100.00 + VAT per night.
13 . The
Company accepts the following credit cards: American Express, Visa and
MasterCard
14 . Privacy Policy- We do not
store credit card details nor do we share customer details with any third
parties.
15 . Account facilities
available to EC based companies.
16 .
Excess will be charged at the basic time and miles rate or at the hourly rate,
whichever is greater.
17 .
Airports, docks etc., wait and return will be charged throughout at the basic
rate.
18 .
Gratuities at client’s discretion.
19 . All
prices are exclusive of VAT. Prices are subject to alteration without notice.
All hire charges are rounded up to the nearest 30minutes.
20 .
Passengers will be charged in full for the cleaning of any vehicle that is
necessary as a result of excess littering or excretion of bodily fluids by the
passenger.
E&OE.
